Privacy Policy
At Jimmy's Halal Fried Chicken, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or place orders with us.
Last Updated: July 25, 2026
Information We Collect
Personal Information
When you place an order or create an account, we may collect:
- Name and contact information (phone number, email address)
- Delivery address and billing information
- Payment information (processed securely by our payment partners)
- Order history and food preferences
- Account credentials (username, encrypted password)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our site
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information to:
- Process and fulfill your food orders
- Communicate order status and delivery updates
- Provide customer support and respond to inquiries
- Improve our menu, services, and website experience
- Send promotional offers and updates (with your consent)
- Comply with legal requirements and prevent fraud
- Analyze website usage to enhance user experience
Information Sharing
We do not sell your personal information. We may share your information with:
Delivery Partners
Name, phone, and delivery address for order fulfillment
Payment Processors
Billing information to process payments securely
Service Providers
Third-party companies that help us operate our website and services
Legal Requirements
When required by law or to protect our rights and safety
Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and login status
- Keep items in your cart between sessions
- Analyze website traffic and user behavior
- Provide personalized content and recommendations
You can control cookies through your browser settings, but disabling them may affect website functionality.
Data Security
We implement appropriate security measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal data by authorized personnel only
- PCI DSS compliance for payment processing
Your Rights and Choices
You have the following rights regarding your personal information:
Access
Request a copy of the personal information we have about you
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal information (subject to legal requirements)
Opt-out
Unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the information provided below.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Data Retention
We retain your personal information for as long as necessary to:
- Fulfill the purposes outlined in this privacy policy
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
Typically, we retain order information for 7 years, account information while your account is active, and website usage data for 2 years.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Updating the "Last Updated" date at the top of this policy
- Sending email notifications for significant changes
Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Phone
Address
Jimmy's Halal Fried Chicken
35 Bridge St
Lowell, MA 01852